Attendance Management
The patterns of work-time can be structured to suit the needs of your services. More and more people actually prefer flexible working, or to develop a pattern that suits their personal needs. The possibilities are endless ~ term-time working, job shares, annual hours contracts are all within our experience, and the patterns can change. Most people will react positively if they know their boss will support them when they need the flexibility.
Managerial support for time off to deal with those trips to the garage, the dentist, or to wait for the plumber may also help to build a positive culture so that extra time or effort is freely given to work through the peaks.
Closely linked to Absence Management, a holistic, systematic approach, applied consistently, ensures that concern for employee well-being is reflected in return-to-work discussions which make genuine efforts to adjust workload to ease people back to work after long-term absence, for example.
(Wales Audit Office Good Practice Exchange)